Privacy Policy

Effective Date: April 16, 2026
Last Updated: May 18, 2026

MoxMark LLC ("MoxMark," "we," "us," or "our") operates www.moxmark.com, an international trademark registration and intellectual property services platform serving clients in more than 20 countries worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our trademark search tools, trademark application services, and related IP services (collectively, the "Services").

Please read this Policy carefully. By accessing our Site or purchasing our Services, you confirm that you have read and agree to the data practices described herein. If you do not agree, please discontinue use immediately.

1. Who We Are

MoxMark LLC is a Wyoming-registered intellectual property services company. We help businesses, e-commerce sellers, and entrepreneurs register and protect trademarks internationally — including trademark registration in the United States (USPTO), United Kingdom (UKIPO), European Union (EUIPO), Canada (CIPO), Australia (IP Australia), China (CNIPA), Japan (JPO), South Korea (KIPO), Germany, France, Italy, Spain, Brazil (INPI), Mexico (IMPI), India (IPO India), Singapore (IPOS), the United Arab Emirates, Saudi Arabia, Turkey (TURKPATENT), Malaysia (MyIPO), Thailand (DIP), and through the WIPO Madrid System for international trademark registration.

For privacy-related inquiries, contact us at: contact@moxmark.com

2. Information We Collect

We collect information that identifies or can reasonably be linked to you ("Personal Information"). The categories we collect include:

2.1 Identity and Contact Information

Name, email address, phone number, company or business name, job title, and mailing address — provided when you create an account, submit a trademark inquiry form, place an order, or contact our support team.

2.2 Trademark and Intellectual Property Information

Trademark names, wordmarks, logo files, trademark search queries, descriptions of goods and services (including Nice Classification codes), specimen of use, claimed dates of first use in commerce, ownership information, and target countries for registration. This information is collected exclusively to perform trademark clearance searches and to prepare, coordinate, and file trademark applications on your behalf with the relevant government intellectual property offices.

2.3 Financial and Transactional Data

Billing name, billing address, transaction amounts, order history, and payment confirmation records. All payment processing is handled by PCI-DSS-certified third-party processors (e.g., Stripe). We do not store full payment card numbers, CVV codes, or bank account details on our servers.

2.4 Technical and Usage Data

IP address, browser type and version, operating system, referring URLs, pages visited, session duration, clickstream data, and device identifiers. This data is collected automatically via cookies and similar technologies when you interact with our Site.

2.5 Communications Data

Records of your correspondence with us, including support inquiries, email exchanges, and any feedback you voluntarily submit.

2.6 Google Account Data

If you choose to sign in with Google, MoxMark may receive basic Google Account information authorized by you, such as your name, email address, profile image, Google account identifier, and email verification status. We use this information only to create or sign you in to your MoxMark account, keep your account secure, prevent duplicate accounts, and provide account-related support. MoxMark does not sell Google user data, does not use Google user data for advertising, and does not share Google user data except with service providers that help us operate authentication, hosting, security, and customer support under contractual confidentiality obligations. You may request deletion of your MoxMark account or Google sign-in data by contacting contact@moxmark.com, subject to legal and transactional record-retention requirements.

3. How We Use Your Information

We process Personal Information for the following purposes:

  • Trademark Service Delivery: To conduct trademark clearance searches, prepare trademark application documents, coordinate with affiliated licensed attorneys, and submit trademark applications to government intellectual property offices in jurisdictions including but not limited to the USPTO, EUIPO, UKIPO, WIPO, CIPO, IP Australia, CNIPA, JPO, KIPO, and other national or regional trademark registries.
  • Account and Order Management: To create and manage your client account, process payments, and provide order status updates and application tracking.
  • Google Sign-In and Account Security: To authenticate users who choose Google sign-in, confirm email ownership, protect accounts from unauthorized access, and merge accounts that use the same email address.
  • Client Communications: To send order confirmations, trademark filing receipts, application status notifications, government deadline reminders (including USPTO Office Action deadlines, renewal deadlines, and opposition period notices), and customer support responses.
  • Marketing and Promotional Communications: To send newsletters, service updates, and promotional offers relevant to international trademark registration and IP protection. You may opt out at any time via the unsubscribe link in any marketing email.
  • Site Performance and Analytics: To analyze traffic patterns, diagnose technical issues, and continuously improve the performance and usability of our trademark search tools and platform.
  • Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other harmful activities.
  • Legal Compliance: To fulfill our obligations under applicable US federal law, state law (including Wyoming), and the laws of jurisdictions where our clients are located or where trademark applications are filed.

4. Legal Basis for Processing (EEA and UK Users)

For users located in the European Economic Area (EEA) or the United Kingdom, we process your Personal Information under the following legal bases as defined by the GDPR and UK GDPR:

  • Performance of a Contract (Art. 6(1)(b)): Processing necessary to deliver the trademark search, preparation, and filing services you have purchased.
  • Compliance with a Legal Obligation (Art. 6(1)(c)): Processing required to comply with applicable laws and to fulfill our obligations when submitting information to government trademark offices, where such submission is a legal prerequisite to the service.
  • Legitimate Interests (Art. 6(1)(f)): Processing for fraud prevention, platform security, service improvement, and internal analytics, where these interests are not overridden by your fundamental rights and freedoms.
  • Consent (Art. 6(1)(a)): Processing for direct marketing communications and non-essential cookies, where we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. How We Share Your Information

We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes.

5.1 Government Trademark Offices (Essential and Unavoidable Disclosure)

Providing trademark registration services requires us to submit your Personal Information — including your full legal name or business name, address, trademark details, and goods/services descriptions — to the relevant government intellectual property offices. These include, depending on the jurisdictions covered by your service package:

  • United States: USPTO (United States Patent and Trademark Office)
  • European Union: EUIPO (European Union Intellectual Property Office)
  • United Kingdom: UKIPO (UK Intellectual Property Office)
  • International (Madrid System): WIPO (World Intellectual Property Organization)
  • Canada: CIPO (Canadian Intellectual Property Office)
  • Australia: IP Australia
  • China: CNIPA (China National Intellectual Property Administration)
  • Japan: JPO (Japan Patent Office)
  • South Korea: KIPO (Korean Intellectual Property Office)
  • Brazil: INPI (Instituto Nacional da Propriedade Industrial)
  • Mexico: IMPI (Instituto Mexicano de la Propiedad Industrial)
  • India: IPO India (Office of the Controller General of Patents, Designs & Trade Marks)
  • Singapore: IPOS (Intellectual Property Office of Singapore)
  • Germany: DPMA (Deutsches Patent- und Markenamt)
  • France: INPI France
  • Italy: UIBM (Ufficio Italiano Brevetti e Marchi)
  • Spain: OEPM (Oficina Española de Patentes y Marcas)
  • United Arab Emirates: MOESAT
  • Saudi Arabia: SAIP (Saudi Authority for Intellectual Property)
  • Turkey: TURKPATENT
  • Malaysia: MyIPO (Intellectual Property Corporation of Malaysia)
  • Thailand: DIP (Department of Intellectual Property)

Important: Information submitted to government trademark offices generally becomes a matter of public record and is publicly searchable in official trademark databases (e.g., the USPTO's TSDR system, the EUIPO eSearch database, and equivalent national registries). This is an inherent and unavoidable feature of the trademark registration process worldwide.

5.2 Independent Licensed Attorneys

Where your service package includes attorney-assisted filing, we will share your information with the independent, licensed intellectual property attorney assigned to your application for the purpose of reviewing and submitting your trademark application to the relevant government office.

5.3 Service Providers and Subprocessors

We share data with carefully selected third-party vendors who help us operate our platform, including:

  • Hosting and infrastructure providers for our website and backend systems
  • Payment processors (e.g., Stripe) for secure transaction handling
  • International payment platforms (e.g., WorldFirst) for cross-border payment processing
  • Email delivery services (e.g., Resend, Brevo) for transactional and marketing communications
  • Customer relationship management (CRM) platforms for managing client relationships and service workflows

All service providers are subject to contractual data processing agreements and are permitted to use your Personal Information only as necessary to perform services on our behalf.

5.4 Legal Requirements

We may disclose your Personal Information if required by law, court order, subpoena, or governmental regulation, or where disclosure is necessary to: (a) comply with a legal obligation; (b) protect the rights or property of MoxMark LLC; or (c) protect the safety of our clients or others.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of our assets, your Personal Information may be transferred as part of that transaction. We will provide notice before your Personal Information becomes subject to a different privacy policy.

6. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze how our trademark search tools are used, and deliver relevant content.

Types of cookies we use:

  • Strictly Necessary Cookies: Required for core Site functionality, including session management and security. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our trademark search and registration platform in aggregate, enabling us to improve our Services.
  • Marketing Cookies: Used to measure the effectiveness of our marketing campaigns and deliver relevant content to users interested in international trademark registration.

You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect Site functionality. For users in the EEA and UK, we obtain prior consent before placing non-essential cookies on your device, in accordance with the ePrivacy Directive and applicable national law.

For a full list of categories, third-party tools (including Google Analytics 4), and how consent is recorded, see our Cookie and Tracking Technologies Notice. All three core legal documents (Privacy Policy, Terms of Service, and Cookie Notice) are also available on one page at Legal information.

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your Personal Information. These include encrypted data transmission (HTTPS/TLS), role-based access controls, and regular security assessments of our systems.

Data Breach Notification: In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities as required by applicable law — including within 72 hours under the GDPR, and within the timeframes required under applicable US state data breach notification laws.

No internet transmission or electronic storage method is 100% secure. You are also responsible for maintaining the confidentiality of your account credentials.

8. Data Retention

We retain your Personal Information only as long as necessary for the purposes described in this Policy or as required by law:

  • Account and transactional records are retained for the duration of your client relationship and for a period thereafter sufficient to satisfy legal, accounting, and regulatory requirements (typically 7 years under standard US accounting rules).
  • Trademark application records may be retained indefinitely, given that trademark rights can last for the life of a business with proper maintenance, and accurate filing records are essential for future renewals, enforcement, and litigation support.
  • Marketing preferences and communications are retained until you opt out or request deletion, subject to any applicable legal holds.

9. Your Privacy Rights

9.1 Rights for EEA and UK Residents (GDPR / UK GDPR)

  • Right of Access (Art. 15): Request a copy of the Personal Information we hold about you.
  • Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data.
  • Right to Erasure / Right to Be Forgotten (Art. 17): Request deletion of your Personal Information, subject to legal exceptions — including data that forms part of a public government trademark record, which cannot be erased once filed.
  • Right to Restriction of Processing (Art. 18): Request that we limit processing under certain circumstances.
  • Right to Data Portability (Art. 20): Request your data in a structured, commonly used, machine-readable format.
  • Right to Object (Art. 21): Object to processing based on legitimate interests, including direct marketing.
  • Right to Withdraw Consent: Where processing is consent-based, withdraw it at any time.
  • Right to Lodge a Complaint: File a complaint with your local data protection supervisory authority (e.g., the ICO in the UK, or the relevant national DPA in your EEA country).

9.2 Rights for California Residents (CCPA / CPRA)

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of Personal Information collected, the sources of collection, the business purpose, and the categories of third parties with whom we share it.
  • Right to Delete: Request deletion of your Personal Information, subject to exceptions.
  • Right to Correct: Request correction of inaccurate Personal Information we hold about you.
  • Right to Opt-Out of Sale or Sharing: We do not sell or share your Personal Information for cross-context behavioral advertising. If this practice changes, we will update this Policy and provide an opt-out mechanism.
  • Right to Non-Discrimination: We will not discriminate against you — including by denying services, charging different prices, or providing a lower quality of service — for exercising any CCPA/CPRA rights.

California Shine the Light (Cal. Civ. Code § 1798.83): We do not currently disclose Personal Information to third parties for their own direct marketing purposes.

9.3 Rights for Other Jurisdictions

Residents of Canada, Australia, the United Kingdom, and other jurisdictions with applicable privacy legislation may have additional rights under their local laws (e.g., Canada's PIPEDA, Australia's Privacy Act 1988). We are committed to honoring your rights under applicable law wherever you are located.

9.4 How to Exercise Your Rights

Submit a written request to contact@moxmark.com with the subject line "Privacy Rights Request." We may verify your identity before processing your request. We will respond within the timeframe required by applicable law (30 days under GDPR; 45 days under CCPA).

10. Children's Privacy (COPPA)

Our Site and Services are intended exclusively for adults engaged in business activities. We do not knowingly collect Personal Information from children under 13 years of age (or under 16 in the EEA/UK). If you believe a child has submitted information to us without parental consent, please contact us at contact@moxmark.com and we will delete such information promptly.

11. International Data Transfers

MoxMark LLC is headquartered in Wyoming, United States. If you access our Site or purchase Services from outside the United States, your Personal Information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

For EEA and UK users, such international data transfers are conducted in compliance with applicable data protection law. Where data is transferred to countries not recognized by the European Commission as providing an adequate level of protection, we rely on appropriate transfer mechanisms, including Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms recognized under UK law. You may request information about the relevant transfer safeguards by contacting us at contact@moxmark.com.

As an international trademark registration platform serving clients in more than 20 countries, the cross-border transmission of client data to government trademark offices is an operationally essential and legally required aspect of our Services. By engaging our Services, you acknowledge this necessity.

12. Third-Party Links

Our Site may contain links to external resources, including government trademark office portals (e.g., USPTO.gov, euipo.europa.eu, gov.uk/ipo), WIPO databases, and other third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices, our global service offerings, or applicable legal requirements. When we make material changes, we will:

  • Update the "Effective Date" and "Last Updated" fields at the top of this page
  • Post a prominent notice on our Site homepage
  • Send an email notification to registered account holders where required by applicable law

Your continued use of our Site or Services after the effective date of any updated Policy constitutes your acceptance of the changes.

14. Contact Us

MoxMark LLC
Wyoming, United States
Email: contact@moxmark.com
Website: www.moxmark.com

We are committed to resolving privacy concerns promptly, professionally, and in good faith.