Terms of Service
Effective Date: April 16, 2026
Last Updated: April 16, 2026
Welcome to MoxMark. These Terms of Service ("Terms") govern your access to and use of the website located at www.moxmark.com (the "Site") and all trademark search, trademark registration, and intellectual property administrative services provided by MoxMark LLC, a Wyoming limited liability company ("MoxMark," "we," "us," or "our").
MoxMark is an international trademark registration services platform serving clients and businesses in more than 20 countries. We help brand owners, e-commerce sellers, startups, and enterprises register and protect trademarks globally — including trademark registration in the United States, European Union, United Kingdom, Canada, Australia, China, Japan, South Korea, and through the WIPO Madrid System for international trademark registration.
By accessing our Site, creating an account, or purchasing any of our Services, you ("Client" or "you") agree to be legally bound by these Terms in their entirety. If you do not agree, you must not access our Site or use our Services.
1. Description of Services
MoxMark provides an online platform and administrative support services to assist you with international trademark protection. Our core services include:
1.1 Trademark Clearance Search
We conduct searches of official trademark databases maintained by government intellectual property offices worldwide — including the USPTO (United States), EUIPO (European Union), UKIPO (United Kingdom), WIPO Global Brand Database, CIPO (Canada), IP Australia, CNIPA (China), JPO (Japan), KIPO (South Korea), INPI (Brazil), IMPI (Mexico), IPO India, IPOS (Singapore), DPMA (Germany), INPI France, UIBM (Italy), OEPM (Spain), MOESAT (UAE), SAIP (Saudi Arabia), TURKPATENT (Turkey), MyIPO (Malaysia), DIP (Thailand), and others — to assess the potential availability of your proposed trademark in your target markets.
1.2 Trademark Application Preparation
We prepare trademark application documents based on the information you provide, including determination of the appropriate Nice Classification (International Classification of Goods and Services), identification of the filing basis, and preparation of the application package for the relevant intellectual property office.
1.3 Trademark Application Filing
Where explicitly stated in your selected service package, MoxMark coordinates the filing of your trademark application by transmitting your prepared application to an independent, licensed intellectual property attorney in the relevant jurisdiction, who will review and submit the application to the applicable government trademark office.
1.4 International Trademark Registration via WIPO Madrid System
For clients seeking trademark protection across multiple countries simultaneously, we offer assistance with applications filed through the WIPO Madrid Protocol — an international trademark registration system that enables you to protect your trademark in up to 130+ member countries through a single application.
1.5 Related IP Administrative Services
Document management, application status tracking, government correspondence forwarding, trademark renewal reminders, and other administrative support as described on our Site at the time of purchase.
The specific Services applicable to your order are defined by the service package you select and confirm at checkout. MoxMark reserves the right to update or modify its service offerings at any time.
2. No Legal Advice; Not a Law Firm
IMPORTANT DISCLAIMER: MoxMark LLC is an intellectual property administrative services platform. We are NOT a law firm and we do NOT provide legal advice of any kind.
The information published on this Site — including educational guides, country-specific trademark registration information, FAQs, blog articles, and service descriptions — is provided for general informational purposes only and does not constitute legal advice. It is designed to help business owners understand the trademark registration process, not to substitute for advice from a qualified intellectual property attorney.
No attorney-client relationship exists between you and MoxMark LLC. Any attorney-client relationship that arises in connection with our Services is exclusively between you and the independent, licensed attorney assigned to review or file your trademark application in the relevant jurisdiction.
For legal opinions on trademark registrability, potential infringement liability, Office Action responses, opposition proceedings, trademark enforcement, cancellation actions, or any other legal matter, please consult a licensed intellectual property attorney.
3. User Accounts and Eligibility
3.1 Eligibility
You must be at least 18 years of age and possess the legal capacity to enter into a binding contract under the laws of your jurisdiction to use our Services. By creating an account or purchasing Services, you represent and warrant that you meet these requirements.
3.2 Account Registration
Certain features of our Site and all service purchases require account registration. You agree to provide accurate, current, and complete information and to keep your account information updated at all times.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at contact@moxmark.com if you suspect unauthorized access to your account. MoxMark LLC is not liable for any loss or damage arising from unauthorized use of your account credentials resulting from your failure to take reasonable security precautions.
4. Client Responsibilities and Accuracy of Information
The outcome of your trademark application depends significantly on the accuracy and completeness of the information you provide. You agree that you are solely responsible for:
- Providing true, accurate, current, and complete information in all forms, submissions, and communications with MoxMark.
- The accuracy of the trademark name, logo files, owner name and address, entity type, target countries for registration, specimen of use, claimed date of first use in commerce, and descriptions of goods and services (including correct Nice Classification).
- Providing timely responses to requests for additional information from our team or affiliated attorneys, particularly where deadlines imposed by government trademark offices are involved.
- All delays, application rejections, Office Actions, government surcharges, or additional attorney fees incurred as a result of inaccurate, incomplete, misleading, or late information provided by you.
MoxMark LLC bears no responsibility for trademark application rejections, adverse Office Actions, or processing delays caused by errors or omissions in the information you supply.
5. Prohibited Uses
You agree that you will not use our Site or Services to:
- Submit false, fraudulent, or materially misleading trademark applications to any government intellectual property office.
- Apply to register a trademark that you do not own or do not have authorization to register.
- Impersonate any person or entity, or misrepresent your identity, ownership rights, or affiliation.
- Infringe or misappropriate the intellectual property rights of any third party.
- Engage in trademark squatting, cybersquatting, or any other abusive intellectual property registration practice.
- Violate any applicable law or regulation in any jurisdiction, including trademark laws, unfair competition laws, or export control regulations.
- Attempt to gain unauthorized access to our systems, databases, or the accounts of other users.
- Use automated bots, scrapers, crawlers, or data harvesting tools on our Site without our prior written permission.
MoxMark reserves the right to refuse service, suspend accounts, and cancel pending applications in our system (to the extent possible prior to government submission) if we determine, in our reasonable judgment, that your use violates any of the above restrictions.
6. No Guarantee of Registration
You expressly acknowledge and agree that MoxMark LLC cannot and does not guarantee that your trademark application will be approved, registered, or granted by any government trademark office — in any jurisdiction.
The decision to approve or reject a trademark application rests solely with the examining authorities at the relevant government agency. Trademark registration is subject to inherent risks that exist independent of the quality of the application preparation, including:
- Refusals based on likelihood of confusion with a prior registered or pending trademark
- Refusals based on descriptiveness, genericness, or lack of distinctiveness
- Issuance of Office Actions requiring a substantive legal response (which may incur additional attorney fees not included in your original service package)
- Third-party oppositions filed during the public opposition period
- Cancellation actions filed after registration is granted
- Country-specific examination standards and practices that may result in different outcomes across jurisdictions
Our service fees cover the administrative search, document preparation, and filing coordination process — not a guaranteed registration outcome. Government filing fees are paid regardless of whether the application is ultimately approved.
7. Fees, Payments, and Refund Policy
7.1 Payment Terms
All fees for our Services must be paid in full prior to commencement of any work. We accept payment via secure third-party payment processors (e.g., Stripe). By submitting payment, you authorize us to charge your designated payment method for the confirmed total order amount.
7.2 Service Fees and Government Filing Fees
Our pricing structure consists of two components: (a) MoxMark's service fee for search, preparation, and filing coordination; and (b) government filing fees charged by the relevant national trademark office (e.g., USPTO fees, EUIPO fees, WIPO Madrid Protocol fees). Both components are disclosed at checkout prior to purchase.
7.3 Non-Refundable Government Fees
Government filing fees paid to any intellectual property office are strictly non-refundable under any circumstances. Once fees are remitted to a government agency — including the USPTO, EUIPO, UKIPO, WIPO, CIPO, IP Australia, CNIPA, JPO, KIPO, or any other national trademark registry — those funds cannot be recovered regardless of the application outcome.
7.4 48-Hour Refund Window
MoxMark offers a refund window of forty-eight (48) hours from the confirmed timestamp of your purchase for our service fees. To request a refund, submit a written request to contact@moxmark.com with the subject line "Refund Request" within this 48-hour window. Refund requests submitted after the window has elapsed will not be honored.
7.5 Exceptions and Partial Refunds
Even within the 48-hour refund window, if our team or affiliated attorneys have already commenced a comprehensive trademark search, prepared your application documents, or transmitted your filing to a government office, you will be eligible for only a partial refund — or no refund — proportionate to the work already performed and fees already disbursed. We will communicate the specific refund amount to you in writing within 5 business days of receiving your request.
7.6 Payment Disputes
If you believe a charge is in error, contact us at contact@moxmark.com within 30 days of the charge date. We will investigate and work in good faith to resolve the matter before any formal chargeback or dispute is initiated with your payment provider.
8. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
MOXMARK LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT OUR TRADEMARK SEARCH RESULTS ARE EXHAUSTIVE OR FREE FROM ERROR
- WARRANTIES THAT OUR SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
- WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF ANY INFORMATION ON THE SITE
TRADEMARK CLEARANCE SEARCHES ARE CONDUCTED BASED ON PUBLICLY AVAILABLE DATABASE RECORDS AT THE TIME OF SEARCH. MOXMARK DOES NOT WARRANT THAT A SEARCH RESULT INDICATING NO CONFLICTING MARKS CONSTITUTES A GUARANTEE OF REGISTRATION OR FREEDOM FROM THIRD-PARTY CLAIMS, INCLUDING CLAIMS BASED ON UNREGISTERED COMMON LAW TRADEMARK RIGHTS.
9. Intellectual Property Rights
All content on the MoxMark Site — including text, graphics, logos, UI design, data compilations, software code, and the overall look and feel of the platform — is the exclusive intellectual property of MoxMark LLC or our licensors and is protected by applicable United States copyright law, international trademark law, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Site solely for the purpose of evaluating and purchasing trademark registration services. You may not:
- Copy, reproduce, republish, upload, post, transmit, or distribute any Site content for any commercial purpose without our express prior written permission.
- Create derivative works from our Site content, educational guides, or service materials.
- Frame or mirror any portion of our Site on any other website or platform without our prior written authorization.
- Use our trademarks, logos, or trade dress without our express written permission.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOXMARK LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, AND AFFILIATED ATTORNEYS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SITE OR SERVICES, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, REVENUE, OR ANTICIPATED BUSINESS SAVINGS
- TRADEMARK APPLICATION REJECTION OR DENIAL OF REGISTRATION BY ANY GOVERNMENT TRADEMARK OFFICE IN ANY JURISDICTION
- COSTS OF RESPONDING TO OFFICE ACTIONS, OPPOSITIONS, OR CANCELLATION PROCEEDINGS
- LOSS OF BRAND RIGHTS, MARKET OPPORTUNITY, OR BUSINESS REPUTATION
- DATA LOSS OR BUSINESS INTERRUPTION
IN NO EVENT SHALL MOXMARK LLC'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO MOXMARK LLC FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM ARISES.
THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY UNDER WHICH THE CLAIM IS BROUGHT — WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE — AND EVEN IF MOXMARK LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not permit the exclusion or limitation of certain types of damages. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless MoxMark LLC and its officers, directors, employees, agents, and affiliated attorneys from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your use of or access to our Site or Services
- Your violation of any provision of these Terms
- Your infringement or misappropriation of any third-party intellectual property rights
- Inaccurate, incomplete, or misleading information you provide in connection with a trademark application
- Any claim that your trademark or its use infringes the rights of any third party
12. DMCA Notice and Copyright Complaints
If you believe that content on our Site infringes your copyright, please submit a written DMCA takedown notice to contact@moxmark.com containing the following:
- Identification of the copyrighted work you claim has been infringed
- The specific URL or location of the allegedly infringing material on our Site
- Your name, mailing address, email address, and telephone number
- A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or applicable law
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf
- Your physical or electronic signature
13. Force Majeure
MoxMark LLC shall not be liable for any delay or failure to perform any obligation under these Terms to the extent such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic or epidemic outbreaks, war or civil unrest, governmental actions or restrictions, internet or telecommunications failures, power outages, cyberattacks, labor disputes, or delays, errors, or system outages attributable to government trademark offices (including the USPTO, EUIPO, WIPO, or any other national intellectual property registry). We will use commercially reasonable efforts to resume performance as promptly as practicable.
14. Governing Law and Dispute Resolution
14.1 Governing Law
These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.
14.2 Informal Resolution
Before initiating any formal legal proceeding, you agree to first attempt informal resolution by contacting us at contact@moxmark.com with a written description of the dispute, your desired resolution, and your contact information. We will attempt to resolve the matter in good faith within 30 days.
14.3 Jurisdiction and Venue
If informal resolution fails, any legal action, suit, or proceeding arising out of or related to these Terms or our Services shall be brought exclusively in the federal or state courts located in the State of Wyoming. You irrevocably consent to the personal jurisdiction and venue of such courts.
14.4 Class Action Waiver
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY CLAIM ARISING UNDER THESE TERMS OR RELATED TO OUR SERVICES SHALL BE BROUGHT IN YOUR INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
14.5 International Users
If you are accessing our Services from outside the United States, you acknowledge that your use of the Services is subject to US law and that disputes will be resolved in accordance with Section 14. Nothing in these Terms limits any mandatory consumer protection rights you may have under the laws of your own country.
15. Account Suspension and Termination
15.1 Termination by You
You may close your account at any time by contacting us at contact@moxmark.com. Account closure does not entitle you to any refund of fees paid for Services already in progress.
15.2 Termination by MoxMark
We reserve the right to suspend or terminate your account and access to our Services, with or without notice, if: (a) you breach any provision of these Terms; (b) we determine your conduct is harmful to MoxMark, other users, or third parties; (c) we are required to do so by law or the order of a competent authority; or (d) continued provision of Services becomes commercially impractical or legally untenable. Material breaches may result in immediate termination without prior notice.
15.3 Effect of Termination
Upon termination, your right to access the Site and use the Services ceases immediately. Fees paid for commenced or completed Services are non-refundable. Provisions of these Terms that by their nature should survive termination shall do so, including Sections 2, 8, 9, 10, 11, 14, and 17.
16. Modifications to These Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the "Effective Date" and "Last Updated" fields at the top of this page and by posting a prominent notice on our Site. Your continued use of the Site or Services after the effective date of any modification constitutes your binding acceptance of the updated Terms.
17. General Provisions
17.1 Entire Agreement. These Terms, together with our Privacy Policy, our Cookie and Tracking Technologies Notice, and any applicable order confirmation or service-specific agreement, constitute the entire agreement between you and MoxMark LLC with respect to your use of the Site and Services and supersede all prior written or oral agreements on the same subject. The same documents are provided together for convenience at Legal information.
17.2 Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms, without affecting the validity or enforceability of the remaining provisions.
17.3 Waiver. Our failure to enforce any right or provision of these Terms at any time does not constitute a waiver of that right or provision. No waiver of any breach shall constitute a waiver of any subsequent breach.
17.4 Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. MoxMark LLC may freely assign these Terms to any affiliate, successor entity, or acquirer of all or substantially all of our assets.
17.5 No Third-Party Beneficiaries. These Terms are for the sole benefit of MoxMark LLC and you. Nothing in these Terms shall create or be deemed to create any rights in any third party.
17.6 Language. These Terms were drafted in English. In the event of any conflict between this English version and any translation, the English version shall prevail.
18. Contact Information
If you have any questions, concerns, or requests relating to these Terms of Service, please contact us at:
MoxMark LLC
Wyoming, United States
Email: contact@moxmark.com
Website: www.moxmark.com
We are committed to providing transparent, professional international trademark registration services and to resolving any concerns promptly and in good faith.